"Over and Above Our Expectations"
Dear DRI, I wanted to take this opportunity to thank your staff on all the hard work your company has done for our family and our home. We were displaced from our home last summer when a storm came through on July 20th and hit a number of homes badly in our community. We witnessed a lot of our neighbors using the insurance monies they received and either tried to repair their homes themselves, or contract out repairs to contractors at their own expense. From the feedback we have received from our neighbors’, the amount of repairs and upgrades we had done to our home far exceeds and amount they received dealing directly with their insurance company. Your company has gone over and above what we anticipated you would and has exceeded our expectations. Thank you to your hard working employees and our general contractor Kevin. Sincerely, Bo and Amanda Clapper Arvada, CO